FAQ's

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Support & Information

Select a category below to find answers to our most frequently asked questions.

Automated forex trading involves using algorithms and expert advisors (EAs) to execute trades on currency pairs without manual intervention. AutoFX connects your accounts to top-tier liquidity providers, automatically executing strategies based on pre-set market indicators.

Simply open an account, verify your identity, fund your wallet, and connect your preferred trading strategy or EA. Our platform handles the complex API connections and low-latency execution for you so you can focus on performance.

Absolutely! We highly encourage all traders to test their bots and strategies in a risk-free environment. AutoFX provides free, fully-featured Demo accounts loaded with virtual funds and live market data.

The Forex market is open 24 hours a day, 5 days a week. Trading begins on Sunday at 5:00 PM EST and closes on Friday at 5:00 PM EST. Our automated servers run continuously during these hours.

Yes. To ensure compliance with international Anti-Money Laundering (AML) regulations and to keep your funds secure, all AutoFX clients must complete identity verification before making a withdrawal.

You will need to provide two documents: A valid government-issued ID (Passport, National ID card, or Driver's License) and a Proof of Address (Utility bill or bank statement) dated within the last 3 months.

Once you upload your documents, our compliance team typically reviews and approves them within 1 to 24 hours on business days.

Yes, under your main client profile, you can open multiple sub-accounts to run different EAs, trade different base currencies, or apply different leverage settings.

The minimum deposit required to open a live trading account with AutoFX is $10. However, for deploying advanced EAs, we recommend a starting balance of at least $100.

We accept a wide variety of payment methods including Major Credit/Debit Cards, Wire Transfers, E-wallets (Skrill, Neteller), and major Cryptocurrencies (BTC, ETH, USDT).

Cryptocurrency and E-wallet withdrawals are processed almost instantly. Bank transfers and credit card withdrawals generally take between 1 to 3 business days to reflect in your account.

AutoFX does not charge any internal fees for deposits or withdrawals. However, please note that your bank, credit card provider, or crypto network may charge their own transaction fees.

AutoFX is fully compatible with industry-leading platforms including MetaTrader 4 (MT4) and MetaTrader 5 (MT5). We provide low-latency server connections directly to these platforms.

AutoFX prides itself on raw spreads and low commissions. We charge a minimal execution fee per lot traded. There are no hidden fees or markups.

We offer flexible leverage options up to 1:500 for professional accounts. Leverage limits may vary based on your jurisdiction and account type.

Yes! AutoFX provides an unrestricted trading environment. We fully welcome and support scalping, hedging, and high-frequency algorithmic trading strategies.
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